Branch Transformation
The Bank Of TodayThe bank of today really hasn't changed much in the last 60 years, sure there are computers and most processes have become more sophisticated. But when you get right down to it you have a staffed teller line, maybe a staffed drive-up, and offices to service the needs of your customers. Customers come to your branch with many needs, however the majority are coming for a few simple tasks: cash/deposit checks, check account balances, transfer money, or pay a bill. These needs are serviced by a salaried teller, which is a very costly way to handle a simple need that really brings little value to your bank...
|
It's Time For A Change
Why utilize your most EXPENSIVE asset (your tellers) to facilitate the simplest needs of your customers?
The technology exists TODAY to implement a more cost-effective solution to service these simple needs of the majority of your customers. And better yet, THEY WANT AND ENJOY THIS TECHNOLOGY!
Think about the last time you went to the grocery store, or the airport, or you wanted to rent a movie. Did you maybe jump to the Self-Service option that particular store offered? Were you maybe even annoyed if there was no Self-Service option at the particular store you were at? So many people today not only enjoy but expect a self-service option for when their needs are simple or the staffed option is full.
The technology exists TODAY to implement a more cost-effective solution to service these simple needs of the majority of your customers. And better yet, THEY WANT AND ENJOY THIS TECHNOLOGY!
Think about the last time you went to the grocery store, or the airport, or you wanted to rent a movie. Did you maybe jump to the Self-Service option that particular store offered? Were you maybe even annoyed if there was no Self-Service option at the particular store you were at? So many people today not only enjoy but expect a self-service option for when their needs are simple or the staffed option is full.
The Bank Of TomorrowBy utilizing our branch transformation equipment you not only offer your customers the technology they want but make your branches more profitable at the same time.
You save money by offering a Self-Service or Assisted Self-Service option to facilitate the more simple needs of your customers: cashing or depositing checks, checking balances, paying bills, moving funds... This allows your tellers to become more than just tellers, they become customer service representatives there to help your customers in a more personal fashion. They can even be solutions specialists, always trying to pair your customers with the products that fit their needs the best (i.e. cross-selling). |
Our Branch Transformation Equipment
Teller Cash Recycler
|
Virtual Teller Machine
|
Lobby Coin Counter
|
We can work with you to customize a plan catered to your goals and vision for the future of your bank. Our branch transformation specialists would love to sit down and work with you on a solution that works for you. Please contact us today and see how we can help you make your branches more profitable and offer your customers an experience they will appreciate.
For more information about Branch Transformation please call us at 800.228.2581 or fill out the fields below and we will contact you as soon as possible
|